Clinic & Practice
Referral management that closes the loop
Referrals are where care coordination breaks down. GPs send referrals and never hear back. Specialists receive faxed referrals with missing information. A good referral system tracks the full journey.
Common challenges
What teams struggle with
Lost referrals
Faxed or posted referrals that never arrive or sit unread in specialist inboxes.
Missing clinical information
Referrals without sufficient clinical context delay specialist assessment.
No status tracking
GPs and patients have no visibility into referral progress or wait times.
Report back gaps
Specialist reports don't reliably return to the referring GP.
How we help
Practical solutions that ship
Electronic referral creation
Structured referral forms with clinical data auto-populated from the patient record.
Referral tracking dashboard
Status visibility for GPs, specialists, and patients throughout the referral journey.
Secure messaging
Two-way communication between referring and receiving providers.
myHealth Record referral documents
Referral letters uploaded to and retrieved from myHealth Record.
Frequently asked
Questions about referral management system
Can this integrate with existing referral networks?
We integrate with myHealth Record document services and can connect to specialist practice systems. National eReferral standards are evolving — we build for current and future standards.
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